Wikis and Blogs for Communication

So how do we collaborate with people in multiple departments and/or multiple work sites across the country or the globe? How do we manage projects across these same divides?
Wikis have become increasingly popular as an enhancement to blogs and for information sharing purposes. So what is a wiki you might ask? Well it can be describe as a vehicle to store or house information or be used to create a template for projects. A wiki can be as flexible or restrictive as the administrator determines.

What are some examples of how wiki could be used?

• Standard Operating Procedures (SOPS)
• Maintenance logs or machine repair
• Frequently Asked Question (FAQ) guides for customer service or sales people
• Project collaboration
• Customer information and sharing
• Best Practices information
• An in-house encyclopedia of information

These are just a few of the potential uses for wikis.

Blogs on the other hand are a useful information sharing and communication vehicle that supervisors and other leaders could use either alone or in conjunction with a wiki to convey information.
Some potential uses might include:

• Updates from the CEO/President/Owner or VP
• Supervisor updates instead of monthly meetings or weekly meetings
• Information dissemination
• Newsletters to clients and/or staff

These are just a few potential uses.

So how could you or your organization use these tools?